Job Profile

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Job description

Job Description

Wuzhen Tourism Co., Ltd. Tourist Service Center was established in 2001. Since its opening up, the service center has been providing professional services for tourists with the purpose of "Quality service, Humanity first ". By 2007, West Scenic Zone was officially opened to public. The Tourist Service Center has improved service quality and improved equipment and facilities. It consists of Front Office Department, Network Marketing Department, Consulting and Reservation Center, Guest Reception Center eight business departments in five major sectors. Including tour guides, ticketing, reservation, community, network, consultation and CCO reception. In order to meet the needs of tourists, we add the humanistic services such as foreign language tour guide service, 24-hour consulting service at West Scenic Zone front desk, self-tourists service, VIP reception, ticket sales, airline & train tickets, online shopping service, nursing room are available. Female employees play an important role in the service center for guests. In combination with the transformation of Scenic Zone from "Sightseeing & Leisure" to "Culture & Exhibition Town", they actively optimize the service and innovate the quality under the encouragement of the honor of "Leading Professional Women", and successfully establish "National Post Leading Professional Women " in 2015, and won the honorary title of "National March 8th Red-Banner Group" in 2016.